Green Motion car rental Toronto airport Canada


Toronto airport

Green Motion offers a free shuttle service to and from Toronto airport:

Terminal 1
Please take the Terminal Link Train located in the parking garage on Level 5, to Viscount Station. Take the escalator to the ground Level. Please call Green Motion from the courtesy phone located beside the escalators.

Terminal 3
Please take the Terminal Link Train located over the Sheraton Hotel pedestrian bridge on Level 3 to Viscount Station, proceed down the escalator. Please call Green Motion from the courtesy phone located beside the escalators.


For assistance please call +1 905-564-2425

To make a car hire booking at Toronto Pearson International Airport in Canada, simply click on the 'get a quote now' button to enjoy our great service and competitive car hire deals while you do your bit for the environment.

Contact Toronto airport

6435 Dixie Road
Mississauga
Ontario
Toronto
L5T 1X4

Opening hours

  • Sunday: 08:00 to 20:00
  • Monday: 08:00 to 20:00
  • Tuesday: 08:00 to 20:00
  • Wednesday: 08:00 to 20:00
  • Thursday: 08:00 to 20:00
  • Friday: 08:00 to 20:00
  • Saturday: 08:00 to 20:00

Further information to help with your car rental from Toronto Pearson International Airport

After you’ve safely landed in Canada and collected your hire car from Green Motion Toronto Pearson International Airport, we know that you will be eager to get your car on the road and start exploring Toronto.

If you are unfamiliar with driving in Canada, it is important to remember that you must drive on the right hand side of the road. We also recommend that you consider hiring a GPS / SatNav to ensure that you arrive at your chosen destination with speed and accuracy and hopefully less fights with your family / friends! 

Enjoy your car hire in Toronto

If this is your first time driving a car in Toronto, our advice is to stay calm and take your time. As already mentioned, remember that you must drive on the right-hand side of the road. We also recommend for your own peace of mind to consider hiring a GPS to ensure you can navigate around Toronto with ease (ask at the rental counter for details).

Satety road standards throughout Canada are high, therefore we strongly urge you to comply with all of the Canadian road rules, for instance wearing a seatbelt for all passengers is mandatory.

If you are planning on driving in other areas of Canada, such as Quebec, it would be useful to familiarise yourself with some French sayings and / or bring along a French phrase book as all of the road signs are exclusively written in French.

When travelling on the motorways in Canada, the speed limit is 100 km/h. The speed limit outside the city and in built-up areas is 50 mph unless started otherwise. For your own safety it is important that you obey the local traffic and speed restrictions.

Should you require any assistance while in Toronto, Canadian emergency services can be contacted by calling 911 for police, fire fighters and medical services.

For further advice and information on renting a car at Toronto Pearson International Airport and enjoying the best offers and discounts we have on offer, remember to get a car rental quote from greenmotion.com. Alternatively you can contact Green Motion's Central Reservation team by calling +44 (0) 2071864000 or by calling Green Motion Toronto Airport directly on 4162459500.

Green Motion Toronto Airport are looking forward to meeting your car hire needs in Canada.

To receive offers and discounts for Green Motion International locations, sign up to our newsletter here: greenmotion.com and enter your email address at the bottom of the page.

For any assistance please contact Central Reservations on +44 (0) 2071864000 or [email protected]

Frequently asked questions for car rental at Toronto Airport

Below are some of the most frequently asked questions relating to car hire with Green Motion. Further information can be found by clicking the terms and conditions link or alternatively please feel free to email [email protected] or call +44 (0) 333 888 4000.

​How can I contact Green Motion Toronto Airport?

You can contact Green Motion Toronto Airport by phone on +1 905-564-2425 or by email on [email protected]

​How do I get to the rental location when arriving at Toronto Pearson International Airport?

Green Motion offers a free shuttle service to and from Toronto airport.

Terminal 1
Please take the Terminal Link Train located in the parking garage on Level 5, to Viscount Station. Take the escalator to the ground Level. Please call Green Motion from the courtesy phone located beside the escalators.

Terminal 3
Please take the Terminal Link Train located over the Sheraton Hotel pedestrian bridge on Level 3 to Viscount Station, proceed down the escalator. Please call Green Motion from the courtesy phone located beside the escalators.

For assistance please call +1 905-564-2425

​What personal identification do I need to hire a car?

If you book directly through greenmotion.com a full list of our terms and conditions can be found by clicking here.

Mandatory documentation will include:

  1. A full driving license (noting that some exclusions do apply)
  2. A valid passport
  3. A valid credit card in the driver’s name (noting that in most cases debit and prepaid cards are not accepted)

A booking voucher from either greenmotion.com or alternatively from one of Green Motion’s supplied partners

​Can I check Green Motion’s car hire rates without placing a booking?

Yes, you can enter your booking requirements (location, dates, vehicle type etc.) on our website here and you will be automatically directed to our booking options and rates. However, please be advised that our rates may change.

​Can I select a specific car / van model?

No, Green Motion only guarantees the vehicle category however for an additional fee you can select the make and model by choosing our ‘Guarantee Make and Model’ option during the booking process. 

​Can I book additional extras or equipment?

Yes, you can book additional extras or equipment through our online booking process. You can reserve a child seat, baby seat, additional driver and GPS (SatNav). Some additional options can also be booked at the Green Motion Toronto Airport rental branch. These additional options will be pay on arrival. 

​Can I reserve a vehicle and pay for it if I am not the person who will be picking it up and driving it?

There is no restriction on who can pay for the rental however on arrival at the renal station the credit card used for the deposit must be in the name of the main driver. The credit card used for the deposit will not be accepted if it is in the additional driver’s name.  

​Can I make amendments to my booking?

Yes, this is possible. If you booked through our website please contact our reservations team on [email protected] however there is no guarantee that we will be able to amend your booking but we will try our best to help. 

​Do I need to leave a deposit when renting my car?

Yes, in all cases the main driver will be required to leave a deposit which will be taken by the method of pre-authorisation from the credit card presented. The level of pre-authorisation taken is dependent on the type of insurance purchased and the agreed excess. Typically the level of pre-authorisation required will mirror the level of agreed excess. In the cases where the hirer has selected a zero excess option, a small deposit / pre-authorisation will be required to cover any traffic violations including parking and speeding offences that may occur while the hire vehicle is in the custody of the hirer.

We would ask you to note that all pre-authorisation’s are released on the completion of the hire following a satisfactory review of the vehicle and its condition noting that any damaged caused to the vehicle while out on hire will be subject to cost with the relevant amount being removed from the pre-authorisation.

Typical deposits / pre-authorisations can range from £150 GBP to £1500 GBP dependent on the car type, age and driving experience of the driver and agreed excess.

​Can I reduce my excess?

Green Motion Toronto Airport offers their rental customers the opportunity to reduce their excess by purchasing one of our excess reduction packages. Each package provides different benefits ranging from reduction in excess to zero excess. Please ask at the rental counter for more information.

​Which payment and debit cards does Green Motion accept?

In most cases, each Green Motion location will accept most major credit cards including Visa and MasterCard and in some cases, American Express may be accepted.

In relation to debit cards (Visa), these are typically accepted for the payment of rentals but unfortunately we cannot secure a deposit / pre-authorisation using a debit card and as such require a valid credit card for the pre-authorisation of the deposit. In addition we are unable to accept cash either for the payment of the rental or for the security deposit.

We would ask you to note that in the event that we are unable to guarantee funds relating to the security deposit on your credit card we will be unable to rent a vehicle to you.

​How long do I wait for the release of a deposit / pre-authorisation?

Green Motion Toronto Airport does not hold the pre-authorisation / deposit in our bank accounts. The pre-authorisation is a block of the agreed amount held against the credit card presented by the issuing bank. As soon as the vehicle has returned and we are happy with the condition of the vehicle, we action a release of the pre-authorisation.

The time taken by the issuing bank to release the pre-authorisation on the credit card varies immensely dependent on the bank and the country of issue. Typically, most pre-authorisations / deposits are released within 5 – 14 days from the return of the rental car.

In the event that you feel a pre-authorisation has not been released with the prescribed time frame it will be necessary for you to make direct contact with the issuing bank as Green Motion Toronto Airport has no jurisdiction in this matter.

​Is roadside assistance including with my rental car?

In most cases, Green Motion Toronto Airport offers full roadside assistance and recovery within the cost of renting a vehicle. Further information on roadside assistance is available at the counter prior to renting.

​What happens if my flight is delayed?

In the event that your flight is delayed, please endeavour to contact Green Motion Toronto Airport. In most cases, we monitor inbound flight information and as such we will reserve your car until you arrive for up to 2 hours from the original pick up time. It is important that you make direct contact with the branch if you feel that your delay will exceed 2 hours to avoid us treating the rental as a “no show” and us reselling the rental car.

​What happens if I arrive at the rental office outside office hours?

Green Motion Toronto Airport's opening hours are from 07:00 to 23:00. In the event that we receive no notification that your arrival has been delayed there is little we can do to facilitate your rental once the rental office is closed. In the event that we have received contact notifying us of your delay, you will be advised whether or not we can accommodate your late arrival and whether or not it will attract any out of hours or late fees.

​Am I able to return my car before Green Motion Toronto Airport opens?

You are not authorised to return your rental vehicle outside office hours unless prior agreement has been made noting that in the event that agreement has been authorised, it is subject to strict terms and conditions. Typically, return of the rental vehicle outside of rental hours is not authorised.

​What do I do if I have a complaint about Green Motion Toronto Airport?

Green Motion takes customer service extremely seriously and we want you to get the best out of your car hire experience. In the event of our service has proven unsatisfactory, in the first instance you can contact our location directly at [email protected] Alternatively if we have been unable to satisfy you, you have the opportunity to take your complaint directly with Green Motion at [email protected]

Discover Toronto

Toronto is the most populous city in Canada and has become an international hub for finance, arts, business and culture. The city is also known for its sky-scrapers which populate the city's horizon and is intersected by rivers and creeks.

The humid intercontinental climate ensures that Toronto is hot in the summer and cold in the winter, the summer season temperatures range anywhere from 23 – 35°C (73 – 95°F) and temperatures in the winter season can be below -10°C (14°F) with snow likely to fall between November until April.

During your stay in Toronto – whether it be a wintery wonderland or a humid summertime dream - we would recommend that you include the following destinations into your travel itinerary:

  1. Explore the CN Tower, the world's #1 elevator / lift ride! There are three observation levels including the famous glass floor with a view 324 m / 1,122 ft down, a great way to test your fear of heights! You can stand or even jump on the glass – don't worry, the floor is 256 square feet of solid glass which is actually 5 times stronger than the standard required weight for commercial floors.
  2. If heights are your thing, then you will also love visiting the Fantasy Fair located in the Woodbine Shopping Centre). Ontario's largest indoor amusement park offers the classic favourites – roller-coasters, a train, arcade, carousel and more! However do not be alarmed, there are many rides and games which stay very close to the ground!
  3. The Toronto Zoo is home to around 5,000 animals – with that much selection you are guaranteed to find an animal you love or maybe 5 or 10 or 5,000! The zoo is split into 7 zoogeographic regions with the animals enjoying tropical pavilions and naturalistic environments.

Planning a trip to Toronto? Remember to connect with us on Facebook and Twitter! #GreenMotion