The staff was patient and accommodating. Edwin showed top notch customer service!!
Edwin was who helped us for both pickup and return. He was very kind and professional. I am recommending this company to my friends and family and will continue to use this rental company for my future trips.
The employees are very friendly, This is one of the best rental places. I can come back again with my eyes closed.
We were extremely happy with this company, the man at the counter was super helpful, nice and friendly. Would definitely rent with this company again!
Great customer service from Ismael. He was very helpful and answered all my questions concerning.
The staff was amazing, friendly willing to accommodate all my needs, so attentive I was really impressed will absolutely use them again and will recommend to anyone...loved my experience
Ismael was extraordinary helping me in the rental process, he really knows how to take care of a customer, is a professional, really good customer service. I definitely rent again here. Thank you!
If you're looking for car rental in Miami International Airport, look no further. We offer low CO2 vehicles that are at the cutting edge of environmental technology, with a choice of hire vehicles right across the range, from small city cars to luxury limousines all of which give our customers the opportunity to reduce their CO2 emissions.
Before you rent
Choose wisely. In 2019 we introduced our multi-product system which helps you choose a car based on your needs and easily see the final price. Car rental insurance can be tricky to navigate and often isn't what you expect, by booking with us direct you'll receive the correct insurance for your rental.
When you collect your vehicle
Plan ahead. We recommend planning your route before you leave, especially when renting a car at an airport. Are you sure where you're meeting your chaperone or where the rental desk is? Your confirmation email will have the contact information for the location, so we suggest saving the number in your phone ahead of time.
Have the correct documents ready. We try and keep the check in process as painless as possible but we do need to process certain information for legal reasons so having these ready ahead of time can help speed up the process. Make sure you have your booking details ready, along with your driving licence, passport and valid credit card.
Complete a vehicle check. It's essential when you are taken to your car you complete a Vehicle Condition Report (VCR) and note any existing damage, paying particular attention to the five damage hotspots. If you don't report this, you may be liable for these damages when you return the vehicle. We don't want you to get caught out, so we've put together a handy vehicle inspection video to help you check everything thoroughly.
While you rent
Take care. Unfortunately you may be liable for any damage caused to a vehicle in your care, and this will vary depending on the product you choose. A large proportion of damages to any car can be dings you pick up in car parks, so be mindful when space is limited and park further away and walk a little further to your destination.
When you return your vehicle
Complete a vehicle check. It's time to carry out a VCR again and even more essential to fully log any damage, no matter how small, to ensure you are fully covered and we can process your return effectively. Be sure to check the vehicle as before, paying special attention to the five damage hotspots.