Stansted Airport are stating that a lack of Border Control Staff are responsible for the late night chaos that caused more than 5000 passengers to queue for more than an hour waiting to get through passport control.

The airport are currently investigating why so many of the desks were unmanned and why many of the e-desks were not operational during this peak time. It has been said that more than 40 flights arrived between 10pm and midnight last night, but this is not classed as uncharacteristically busy for this time. Stansted have apologised unreservedly to all of the passengers that have been affected.

Green Motion Stansted are happy to assist you if your travel plans have changed due to these delays.

As the highest rated National Car Hire Operator on Trustpilot, Green Motion prides itself on offering all of its customers the highest standard of customer service and the lowest CO2 emissions fleet in the UK. If you wish to rent from a company that you can trust, please book at greenmotion.com or call our Central Reservations Team on+44 (0) 2071864000.