Green Motion customer Jesse Otta had no idea that his Linkedin message to CEO Richard Lowden would lead to a 5875km journey across the Atlantic and a customer journey like no other!
Jesse said, "You’d be hard pressed to find a CEO as passionate about their organization to listen as intently to a customer like Green Motion International’s CEO Richard Lowden did. Caring enough to fly the customer half way around the world so they may share their experience with the leadership team, so future customer experiences could be improved."
CEO Richard Lowden commented - "Jesse's fantastic story is really indicative of how myself and my team, as well as our franchisees around the world are working hard each and every day to ensure that our customers receive the very best car rental experience. We learn from our mistakes and we improve on them; we keep innovating so that Green Motion continues to lead the way in open, honest and transparent customer experiences."