One of Australia’s biggest cities, known for its world-class Opera house overlooking the water, breath-taking views, and beautiful beaches, Sydney’s list of adventures is never-ending.
Why not start your trip with a fresh point of view? You can visit the Sydney Tower Eye and do their famous Skywalk that gives a whole new meaning to “seeing the sites” with 360-degree views of the city below. Or you could climb the Sydney Harbour Bridge and watch the Sunrise as the city below wakes up for the day.
Not a fan of heights? Relax and take a trip to Sydney’s famous Bondi beach and catch the sun, or if you are feeling brave have a go at riding the waves yourself. If you’re looking for some fun for the whole family, why not take a trip to the Taronga Zoo and visit one of the 5,000 animals they care for including Sumatra Tigers and Asian Elephants.
It would be a shame to wait, so pick up your car rental straight from Sydney Downtown and let the fun begin!
Before you rent
Choose wisely. In 2019 we introduced our multi-product system which helps you choose a car based on your needs and easily see the final price. Car rental insurance can be tricky to navigate and often isn't what you expect, by booking with us direct you'll receive the correct insurance for your rental.
When you collect your vehicle
Plan ahead. We recommend planning your route before you leave, especially when renting a car at an airport. Are you sure where you're meeting your chaperone or where the rental desk is? Your confirmation email will have the contact information for the location, so we suggest saving the number in your phone ahead of time.
Have the correct documents ready. We try and keep the check in process as painless as possible but we do need to process certain information for legal reasons so having these ready ahead of time can help speed up the process. Make sure you have your booking details ready, along with your driving licence, passport and valid credit card.
Complete a vehicle check. It's essential when you are taken to your car you complete a Vehicle Condition Report (VCR) and note any existing damage, paying particular attention to the five damage hotspots. If you don't report this, you may be liable for these damages when you return the vehicle. We don't want you to get caught out, so we've put together a handy vehicle inspection video to help you check everything thoroughly.
While you rent
Take care. Unfortunately you may be liable for any damage caused to a vehicle in your care, and this will vary depending on the product you choose. A large proportion of damages to any car can be dings you pick up in car parks, so be mindful when space is limited and park further away and walk a little further to your destination.
When you return your vehicle
Complete a vehicle check. It's time to carry out a VCR again and even more essential to fully log any damage, no matter how small, to ensure you are fully covered and we can process your return effectively. Be sure to check the vehicle as before, paying special attention to the five damage hotspots.